Plain English, short on purpose. Last updated 12 June 2026.
LumaTrack records automation run events you send us, prices them against baselines you configure, and reports the result. You are responsible for the accuracy of the baselines, rates, and costs you enter; we are responsible for computing and presenting them exactly as the published methodology says.
You need accurate signup information and you are responsible for activity under your account and API keys. Keep credentials secret; revoke any key you suspect is exposed (Settings, API keys, takes effect immediately).
Run events, baselines, and reports you create belong to you. You grant us the rights needed to store and process them to provide the service, and nothing more. You can request a full export or deletion at any time by contacting support.
No unlawful use, no attempting to access other organizations' data, no reselling the service without an agreement (managed service providers: the MSP plan exists for exactly that, with white-label rights).
Paid plans bill through Stripe at the prices published on the pricing page. You can cancel any time; service continues to the end of the paid period. Over-cap run events are held, never silently dropped, exactly as the documentation describes.
The service is provided as-is. To the maximum extent permitted by law, our liability is limited to the fees you paid in the twelve months before the claim. We do not warrant that reported figures are suitable for any particular accounting purpose; the methodology is published and your finance team should review it.
We will notify account admins by email before material changes to these terms take effect.
Questions: support@lumatrack.io