Your QBR deck shows tickets closed, patches applied, and assets aging. It does not show the dollars you returned to the client this quarter. That is the slide that renews the contract, and the one slide your tools make you build by hand. LumaTrack builds it for you, per client, from the automations you already run.
White-label · per client · evidence-graded so a client CFO can audit it.
| productivity 96 h returned × $42.50 loaded rate | $4,080 |
| cost avoidance 3 after-hours callouts auto-remediated × $850 | $2,550 |
| hard 1 redundant backup license retired (invoice) | $1,188 |
| Gross value returned | $7,818 |
| LumaTrack, per-run & build costs | −$612 |
| Net value returned · Q1 2026 | $7,206 |
Illustrative client report · methodology-true. Every figure on it drills down to its formula and runs.
Lifecycle dashboards, ticket trends, and roadmaps tell a client what you did. They rarely tell a client what it was worth, in dollars, in a form their finance team accepts. "We patched 1,750 endpoints" does not survive a budget review. "We returned $7,206 to your account this quarter, here is the math" does.
ScalePad ages your assets, BrightGauge trends your tickets, myITprocess runs the roadmap. None of them produces an auditable dollar-value-delivered number. That gap is where renewals turn.
The ROI math that does get shown is a spreadsheet an engineer assembles the week before the meeting. Slow, inconsistent across account managers, and it reads as marketing rather than accounting.
A figure the vendor produces about the vendor's own work is the first thing a skeptical client CFO discounts. Neutral, graded, conservative evidence is what survives the discount.
Create a managed org for the client in one step. It gets its own logins, its own API key, and its own walled-off data. No other client can see it, and the client can't see your other accounts.
Your RMM patch jobs, backup checks, onboarding scripts, and SOAR stories already run. Each reports its runs with one call. Failures count too: they cost money and the ledger says so.
curl -X POST https://lumatrack.io/api/v1/runs \
-H "Authorization: Bearer lmt_acmedental_..." \
-d '{"automation": "rmm-patching", "status": "success"}'
Your brand, your color, your logo on a per-client value report. Share a no-login link for the review, or print it to PDF. Closed quarters freeze, so the number a client saw in Q1 is the same in Q3.
Each client is its own organization: own logins, own API keys, own automations, walled off from every other client and from you until you switch in to manage it.
Hard savings, cost avoidance, and returned time stay in separate lanes, never blended. Time saved is discounted by the conservatism factor a CFO would apply. Every figure carries an evidence grade and drills to its formula and runs.
Each period freezes into an immutable ledger. The number a client saw last quarter holds, even after rates and assumptions change. That is what makes the report auditable rather than a pitch.
Deflected tickets, avoided downtime, dodged SLA penalties: model them as value streams, each in its own credibility lane, on top of the hours your automations return.
Your name, color, and logo on the client login and on every shared report. Send a no-login report link for the QBR, or revoke it the moment it should stop working.
One consolidated view across every client: value delivered, hours returned, run volume, usage against your plan. Switch into any client to manage it without leaving the console.
The billing unit is the managed client, because the unit of value is the client QBR. Land cheap, expand as the book grows. Your client pays you far more than $25 a month for the service this report defends.
Start free, add clients when you're ready
Start on Free, switch on the MSP plan when your first client is live. Full pricing.
5 managed clients included at $99/mo · evidence-graded · white-label.